(see above 1 month time wasted to replace cap, software problems not solved, little things like this) They are all jolly good friends untill you make the payment, once that is done, flip mode to arch enemy. However the support quality is iffy, you wouldn't want to get involved in such tasks as it will such the life right out of you. Additionally, from time to time, the machine locks itself and you keep getting error messages that main shaft is not in possition (problem might take a while to figure out how to solve it if you don't know how the machine works, as in their manual there are no steps how to tackle this issue). Was shipped with used ugly table (claimed it's new), and broken screw on cap frame (took them 1 month to replace). Machine is decent (think of it as cheap manufacturing).
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